Our Services
Every Detail. Every Journey.
From the first itinerary to the final transfer, we manage every element of your corporate travel — so your team can focus on the work that matters.
What We Do
End-to-End Corporate Travel Management
Lujain Travels provides a fully managed travel service for businesses, executives, and corporate teams across East Africa and beyond. We handle the complexity so you don't have to — delivering seamless, policy-compliant travel experiences across every destination we serve.
Core Services
Built for Business Travel
Itinerary Planning
We design precise, end-to-end travel itineraries tailored to your schedule, preferences, and corporate travel policy. Every flight, connection, and layover is optimised for efficiency — minimising downtime and maximising productivity. We specialise in complex multi-city East Africa routing, including Nairobi–Dubai–London and Nairobi–Kigali–Johannesburg corridors frequently used by regional executives.
- Multi-destination routing across East Africa and beyond
- Policy-compliant booking with preferred airlines
- Nairobi, Kampala, Dar es Salaam & Kigali routing expertise
- Real-time schedule monitoring and rebooking
Visa Assistance
Navigating visa requirements across multiple jurisdictions is time-consuming and high-stakes. Our team guides Kenyan and East African business travellers through the full application process for UK Business Visas, UAE Visit Visas, Schengen Business Visas, US B1/B2 Visas, and EAC regional travel documentation — from documentation checklists to submission — ensuring compliance and on-time approvals.
- UK, UAE, Schengen & US business visa processing
- EAC single tourist visa facilitation
- Document preparation and checklist support
- Emergency visa facilitation for urgent travel
Accommodation Sourcing
We source and book accommodation aligned with your corporate standards, location requirements, and budget parameters. Our preferred partner network gives clients access to negotiated rates at business hotels and serviced apartments in Nairobi, Dubai, London, Istanbul, Johannesburg, and Amsterdam. For extended stays and relocations, we arrange serviced apartments with corporate billing.
- Negotiated corporate rates at 4- and 5-star properties
- Nairobi CBD, Westlands & Upper Hill hotel expertise
- Serviced apartments for extended stays and relocations
- Group accommodation blocks for MICE events
Ground Transportation
Reliable, professional ground transport is arranged at every destination — from JKIA airport transfers to inter-city travel across East Africa. We work with vetted, executive-grade providers in Nairobi, Mombasa, Kampala, Dar es Salaam, and Kigali to ensure punctuality, comfort, and security for every journey. For MICE groups, we coordinate full fleet logistics including shuttle buses and VIP motorcades.
- JKIA & Wilson Airport meet-and-greet transfers
- Executive chauffeur services in Nairobi and East Africa
- MICE group fleet coordination for conferences
- 24-hour driver availability across the region
Travel Insurance Coordination
We coordinate comprehensive travel insurance coverage for your travellers — ensuring protection against trip disruption, medical emergencies, and unforeseen events. We work with reputable insurers to match coverage to your risk profile, including policies that cover East Africa regional travel, medical evacuation from remote locations, and multi-trip annual corporate policies.
- Medical & emergency evacuation coverage
- Trip cancellation and curtailment protection
- East Africa regional travel insurance
- Annual multi-trip corporate group policies
24/7 Traveller Support
Travel disruptions don't follow business hours — and neither do we. Our support team is available around the clock across East Africa Standard Time (EAT), Gulf Standard Time (GST), and GMT to handle flight changes, rebookings, emergencies, and any situation that arises. Whether your executive is stranded in Dubai or your conference group faces a delay in Istanbul, we respond immediately.
- Round-the-clock availability across EAT, GST & GMT
- Emergency rebooking and alternative routing
- In-destination assistance and local contacts
- Dedicated account manager for corporate clients
Specialist Capability
MICE & Managed Travel Programs
Two of our most in-demand services for East African corporations — delivered end-to-end by our specialist team.
MICE Conference & Events Travel
Lujain Travels manages the full travel logistics for Meetings, Incentives, Conferences, and Exhibitions (MICE) across East Africa and internationally. We coordinate delegate flight bookings, hotel room blocks, airport transfers, ground transportation, and on-site travel support for corporate events of any scale. Our MICE clients include Kenyan corporations hosting regional summits in Nairobi, Mombasa, and Kigali, as well as organisations sending delegations to international conferences in Dubai, London, Istanbul, and Johannesburg.
- Delegate flight and accommodation coordination
- Hotel room block negotiation and management
- Airport transfer scheduling for large groups
- On-site travel desk and support staff
- Post-event travel reporting and reconciliation
Managed Travel Programs
For organisations with regular travel needs, Lujain Travels designs and operates a fully managed corporate travel program. We act as your dedicated travel management company (TMC) — handling all bookings, enforcing your travel policy, managing preferred supplier relationships, and delivering consolidated monthly reporting. Our managed travel clients benefit from significant cost savings through negotiated rates, reduced booking errors, and full visibility over travel spend.
- Corporate travel policy creation and enforcement
- Preferred airline and hotel supplier agreements
- Consolidated monthly billing and expense reporting
- Duty-of-care tracking and traveller safety monitoring
- Dedicated account manager and priority support line
How It Works
A Seamless Experience from Start to Finish
Initial Consultation
We begin with a thorough briefing to understand your travel requirements, corporate policy, and preferred standards.
Tailored Proposal
Our team prepares a detailed travel plan with options, pricing, and recommendations aligned to your objectives.
Booking & Confirmation
Once approved, we handle all bookings, confirmations, and documentation — delivering a complete travel pack to your team.
Ongoing Support
From departure to return, our team remains on call to manage any changes, issues, or requests in real time.
Get Started
Looking for a Custom Service Package?
Every organisation has different travel needs. Get in touch and we'll design a service package built specifically around your team, your destinations, and your budget.